SHIPPING & DELIVERY
Our production and fulfillment centers are located in Delhi (India), and Kerala (India)
We are committed to bringing you locally sourced artworks at the best prices, and to help meet this commitment we offer free delivery within India on all purchases -regardless of the size of the order.
For orders from the rest of the world, we have standard shipping charges.
As all of our artworks are packaged, checked, and shipped to order with a great amount of care, please allow 5-7 business days 10-14 business days for the order to delivery and for your new artworks to reach you in the perfect condition.
Order Preparation (Printing / Framing) – 2 business days 4 business days
Order Shipping & Delivery – 3-5 business days 7-10 business days
Please note: Our production facilities and logistics partners are following stricter controls during these uncertain times, hence we need 10-14 business days to deliver, rest assured, we will expedite your order at the earliest
We offer delivery to any address in India, but in the unlikely scenario that your location is not within our destinations radius, a member of our team will get in touch as soon as possible to let you know and offer a full refund. Terms and conditions apply
We offer free shipping across India on all our orders. So no matter how big your prints, or how many items we are delivering to you, your artwork will come straight to your door at no extra cost. For the order from the rest of the world, standard shipping charges apply
We ship all orders using the fastest, safest, and most reliable method possible to make sure your prints arrive in the best condition in the quickest time. Products are shipped using reputed courier and logistics providers and come straight to your door. If for any reason you cannot be reached or there is nobody in on the day of delivery, you may be able to arrange to collect it at your convenience from your local Post Office or respective courier company office
We aim to dispatch all items no later than two days after you place your order. Due to COVID-19, we are operating in half-strength so please expect to have your order delivers within ten business days
We require a day or two to assemble your order before it is shipped and delivery takes approximately four days. As your orders are made to assemble with love and carefully checked before dispatch, please allow 15-21 business days from orders being placed to delivery.
Rest of the World
Please allow 14-21 business days from orders being placed to delivery.
For peace of mind, we offer a tracking service so you can make sure you know exactly where your prints or artwork are expected to arrive. In the event that you won’t be in on the day of delivery, the parcel will be returned to the post office where it will remain for five working days for you to collect at your convenience.
Don’t worry – all of our prints and posters are securely packaged in sturdy boxes or mail tubes for the best protection. Framed artworks are carefully bubble-wrapped and stacked in extra cardboard before being sealed in an airtight cardboard box – so you can rest assured it will arrive in the best condition.
Billing and Shipping Details
We ask for personal details during checkout which we use to make sure your delivery can be made as efficiently as possible. Your email and phone number are important for us to send your order confirmation and so we can keep you updated with details about your order. Your billing details need to be exactly as they appear on your credit card or debit card statements to ensure your bank can verify and authorize the payment.
We require a valid delivery address in order to get your order to you, so please ensure you input your details correctly. Please note, your billing address and shipping address can be different.
Damaged Parcels, Artworks and Frames
We take extra care while packing your order to ensure that no damage is caused to the artwork or frame during transit.
In the unlikely event that you receive a damaged product, please get in touch and let us know at help@<email> so we can resolve the problem as quickly as possible. Attaching a few photographs to your email will also help us to understand the problem so we can advise on the next steps you need to take.
If you are having trouble reading emails from us, or haven’t received any updates since placing your order,
please get in touch with our support team via contact us page
Wil my invoice be included in the shipping package?
We send all invoices out to you by email, so you should receive it separately and can have it to hand when discussing any of your orders with us by email or phone.